ADAPT – CRM Provider
Headquarters: Costa Mesa, California
Software Type: On-premise Software
ADAPTcrm Pricing: Starting at $1,000 to $1,500 per user license
ADAPTcrm Review / Key Strengths
- Specializes in serving the needs of small to medium size business.
- Highly customizable and easy to adapt to your company’s needs.
- Focus on serving mid-size companies
ADAPT Software Applications, Inc. was established in 1993 and has assisted over 1,200 companies worldwide in meeting their enterprise software requirements. With more than a decade of experience in multi-platform and web-based custom application development, the company markets moderately priced, end-to-end Customer and Supplier Relationship Management (CRM) software solutions characterized by leading-edge technology, comprehensive functionality and a solid implementation methodology.
ADAPTcrm, the company’s flagship product, was built from the ground up, not acquired from various other software developers, leading to strong interdepartmental integration. ADAPTcrm is designed to track all key customer and vendor communications within a single, integrated module.
ADAPTcrm was first released in early 1996 as a pilot project to test the concept of a customer management application for users of mid-range accounting/ERP systems. Enthusiastic reviews led the company to develop affordable, enterprise-class CRM applications designed to meet the needs of small to medium sized businesses.
The company’s latest release of ADAPTcrm provides across-the-enterprise CRM functionality, includes features to automate and manage:
* Accounts, activities and tasks
* Marketing campaigns, events and ROI
* Sales opportunities, pipelines and competitors
* Service contracts, warranties and incidents.
In addition, ADAPTcrm is equipped with real-time back-office accounting/ERP and Microsoft™ front-office integration.
The ADAPTcrm system is currently distributed in the United States, Canada, United Kingdom, Africa, Australia and Asia. Comprehensive training, service, and support is available through authorized local resellers and consultants, and is marketed and sold through OEM and strategic partnerships with global software companies that have been integrated with ADAPTcrm.