Amdocs – CRM Provider
|Ownership: Public (NYSE: DOX)
Headquarters: Chesterfield, MO
Software Type: On-premise Software
Amdocs Pricing: Not Published
Amdocs CRM Review / Key Strengths
- Customer Satisfaction
- Customer Interaction
- Content Revenue Management
- Service Fulfillment
- Customer Relationship Management
A global company with revenue of more than $2 billion in fiscal 2005, Amdocs has approximately 15,000 employees and serves customers in more than 50 countries around the world.
The company’s broad portfolio of integrated CRM products includes billing, CRM, self service, order management, mediation, and content revenue management.
Over the last three years alone, Amdocs has invested more than $390 million in the development of their product portfolio. The company’s products are built with standards-based technology and open architecture to ensure they fit seamlessly into any environment.
In addition to a broad range of CRM software, Amdocs offers comprehensive support services including: consulting services, implementation, learning, software support, managed services and outsourcing.
Over the last 22 years, Amdocs has built a global customer base of industry leaders by developing lasting relationships and delivering real business results. Backed by deep industry experience and an unsurpassed track record of success, Amdocs continues to help enterprises all over the world plan and execute their business strategies with confidence.