Balgord – CRM Provider
Balgord Software Solutions Overview
Headquarters: Oakville, Ontario
Software Type: Hosted and On-Premise, Reseller of Sage CRM Solutions
Balgord Software Solutions Key Strengths
- Specializes in the implementation and ongoing support of Sage Software’s extensive range of business application software.
- Business solutions can be completely customized to your specific needs with custom development, additional options or third-party software.
- Since their first installation in 1993, Balgord Software Solutions has delivered solutions that are implemented and installed the right way, the first time.
- Committed to providing exceptional client-focused service.
- Team of highly trained, certified consultants who understand the business challenges organizations face when implementing a new software solution.
SageCRM and SageCRM.com Features
A complete view of your organization’s customer interactions.
- An easy-to-use, fast-to-deploy, feature-rich Customer Relationship Management solution with out-of-the-box but configurable business process automation. Access methods include both hosted and deployed models through a Web browser.
- Quickly analyze, manage, and synchronize sales, marketing, and customer care activities across all points of contact, giving you true business visibility.
- Integrates with other applications through a sophisticated, yet easy-to-use Web services interface, delivering real business management advantages to customers.
- Designed to improve business relationships with every interaction, SageCRM uses industry-leading technology to foster better business practices and effortless information exchange throughout the organization.
- Full suite of integrated applications—including Sales, Marketing, Customer Service, and Mobile solutions—so teams get the tools they need to find new customers, close sales faster, and build lasting, more profitable relationships.
- A powerful workflow engine helps deliver better business process automation, making your organization more effective and efficient.
Key Benefits of a SageCRM Solution
- Build long-lasting customer loyalty and generate repeat sales from your best customers
- Analyze, forecast, and report on key sales data
- Quickly analyze, manage, and synchronize sales, marketing, and customer care activities across all points of contact
- Easily identify, execute, and replicate effective marketing initiatives across your sales channels
- Empower your staff with enterprise-wide access to vital customer, partner, and prospect information
- Assign, schedule, and track marketing campaign activities, and measure the performance of every campaign
- Access relevant customer data in real time, including purchases, call and escalation history, interactions, multiple contacts, support cases, e-mail and documents sent and received, and sales opportunities
About Balgord Software Solutions
As an authorized Sage Software Partner and a Sage Software Development Partner, Balgord Software Solutions provides small to medium-size businesses and not-for-profit organizations with business management applications designed to enhance their competitive advantage.
After 14 years in business, Balgord Software Solutions continues to practice the fundamental philosophy of providing value-based products and services, based on the changing needs of their clients and the economy.
Balgord Software Solutions consistently maintains a high level of investment in new technology and related certification training. In every case, they have focused on delivering the best solution and long-term customer care to their clients.
Balgord Software Solutions has achieved several top honors, including Sage Software’s Solution Provider of the Year, Sage Software’s President’s Circle for three years, and is a Technology Pacesetter winner. They are also active members in the Information Technology Alliance Association and the Project Management Institute.
Some of the services they offer include:
? Solution design
? Configuration and testing
? Training – on-site and classroom
? Custom development and report writing
? Responsive technical support
? Data repair