Ownership: Private
Founded: 1994
Headquarters: Coppell, TX
Software Type: Hosted and On-Premise

C2CRM Review / Key Strengths

  • It’s affordable. It’s simple to learn and use. And its browser-based design means everyone can use it instantly.
  • Offers the power and flexibility usually reserved for CUSTOM CRM solutions, with the ease of use and implementation typically associated with contact managers.
  • C2CRM is sold as a software and hardware solution on quality IBM equipment.
  • C2 makes it easy to implement your CRM solution in stages that fits your business needs.

C2CRM Features

  • Relationship Management & Tracking
  • Activity Management
  • Mail and Calendar
  • Sales Force Automation & Management
  • Opportunities & Forecasting system
  • Contact Management
  • Customer Service & Support
  • Project Management
  • Enterprise Resource Analytics
  • Performance Management
  • Workflow Management
  • Open Data Store
  • ERP Connector Cartridges
  • Marketing Management
  • Analytics & Knowledge Management

 

About C2CRM Software

C2CRM is clearly different. It offers the power and flexibility usually reserved for CUSTOM CRM solutions, with the ease of use and implementation typically associated with contact managers. There’s simply nothing like C2CRM and it’s ready to help your business improve productivity, increase sales and boost your bottom line.

Your business must become customer centric to survive in today’s volatile business environment. Your products and services MUST address the needs of the customer. C2CRM can transform your business into a customer-focused competitor poised to react quickly to meet challenging market needs.

C2CRM streamlines your sales process by providing real-time information on leads, prospects and customers. It improves your marketing efforts by tracking which marketing initiatives work and which ones do not. It streamlines your customer service by providing comprehensive customer information. Your service team will help customers faster and more efficiently which ultimately improves customer satisfaction and loyalty.

Your management team will get the information they need with real-time data such as sales opportunities, marketing efficiency, customer retention and much more. When you use C2 CRM, you’ll have enterprise-wide information at your fingertips when and where you need it.

C2CRM is sold as a software and hardware solution on quality IBM equipment. A wide variety of bundles offer ultimate flexibility to meet your computing environment needs. Plus, C2CRM is offered in special solutions packages which include modules designed to solve specific business problems. Or, you can simply address specific business issues individually by implementing any combination of the over 30 individual C2 modules and expand the system as needed. Flexibility is the key to a successful CRM approach. C2 makes it easy to implement your CRM solution in stages that fits your business needs.

C2CRM is available on a variety of platforms including IBM system i, system p, system z and system x.  C2CRM supports Operating Systems on these platforms such as Windows, OS/400 and Linux.  It is available on any Microsoft Windows Server supported hardware with databases such as Oracle, Microsoft SQL Server and IBM DB2 as the reporting database and IBM Lotus Domino as the application server.

If you’re looking for a solution that has the customization and flexibility that you can’t find in a simple contact manager, but doesn’t have the high-costs or complexity of a “high-end” ERP-based CRM solution, look no further than C2. It’s the perfect fit for small to mid-sized businesses that want to improve profits and save money.

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