Remedy CRM – CRM Provider


Ownership: Private
Founded: 1993
Headquarters: Mountain View, California
Software Type: On-premise Software
Price: N/A<!– Get Free Trial Request Free Demo–>

 

Remedy Key Strengths

  • Extensive customization capability
  • Out-of-box Integration with ERP systems
  • Focus on serving mid-size companies
  • Affordability

 

Remedy CRM Products:

  • Marketing Campaign Management
  • Real-Time Accounting Integration
  • Sales Opportunity Management
  • Service Ticket Management

About Remedy

Hundreds of leading companies and growing mid-sized businesses around the world trust Remedy’s multichannel service solutions to drive competitive advantage. We have consistently pursued a simple, powerful vision: to earn our customers’ trust with innovative software products and superb service. We launched Remedy Mail 1.0, the industry’s first 100% web-based customer email management solution, as a hosted offering in 1998. Soon Remedy expanded its product offering to include web collaboration and web self-service tools. In 1999, our entire suite was available for in-house or hosted deployment.

In 2000, Remedy merged with Inference, a pioneer in knowledge management applications for contact centers. The combination represents over 15 years of experience and industry-specific domain expertise in the contact center and customer service space. Today we provide the #1 software for eService*, offering the industry’s broadest and deepest suite of applications-web self-service, email management, and collaboration through chat and cobrowsing, case management, fax integration, call tracking and call center knowledge management.

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About Dynamics CRM Guru

We are a group of CRM Consultants and have rich experience in all Microsoft CRM versions. Currently we provide training in Microsoft CRM 2015/CRM 2013 and CRM 2011.

Posted on February 26, 2010, in CRM Providers and tagged . Bookmark the permalink. Leave a comment.

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