- No software installation, fully web-based, runs inside your browser. We can get you up and running in one business day
- Auto dials on ANY analog, digital and Voice-over-IP (VoIP) telephone system, including auto-dialing over home-based analog telephone, all major office telephone systems, Voice-over-IP systems, i.e. Vonage, Skype, and Asterisk, the open source PBX
This feature alone adds at least 50% in productivity, without the need for predictive dialing or pre-recorded messages!
- MP3 voice recording of every sales call, wherever the caller is located. The admin can review recordings sorted by user, call disposition, from any location
- Lead tracking from ‘birth to death’ of the lead, by lead status and call dispositioning
- Real-time business intelligence on calling activity and lead conversion process, i.e. leads contacted, conversion rate per user, per lead source, per campaign, etc.
- Customizable logical branch call scripting that assist users in complex sales conversations and market research, that result in the best presentation every time
- Lead routing is fully customizable by the admin. You decide what the “next best lead” to follow-up is, this includes setting call priority by lead segment (i.e. income, region, etc.), warm lead quota per user, state licenses, maximum number of dialing attempts, and many more routing features
- Any team-based sales process is supported, i.e. lead generators that hand over appointments to closers, teams that are grouped according to sales areas, etc.
- 100% Do-Not-Call list protection, every DNC number is screened and blocked in real-time, no list scrubbing necessary
- Leads are never lost, because they are kept in a general lead pool, until a lead has been “resolved” (positive or negative conversion)
- Instant web lead distribution from your own site or a lead provider to the first available user in seconds instead of withering away in a mail box (Leads can also be mass uploaded by .CSV file)
- Automatic compliance with calling periods across time zones as defined by you, by the local time and state of the prospect
- Other features: customizable reporting, API integration with 3rd-party software, pre-populated e-mails merged with prospect data, lead status e-mail notification, and much more