Siebel CRM interview questions Part#1


1. Siebel eConfigurator, ePricer, and eAdvisor are collectively known as what?

? A. Siebel MidMarket Edition

? B. Interactive Selling Suite

? C. Siebel Employee Applications

? D. Siebel Sales

B

2. Which entity represents a person external to your company?

? A. Customer

? B. Party

? C. Contact

? D. Person

C

3. Which entities always belong to a team? Choose three.

? A. Activity

? B. Opportunity

? C. Contact 1

? D. Account

? E. Service Request

B C D

4. Which type of product is an internal application used by employees and partners?

? A. Employee Application

? B. Partner Application

? C. Customer Application

? D. Employee Partner Application

A

5. An Employee Application has the following characteristics? Choose two.

? A. Used by employees only

? B. Used by employees and partners

? C. Internal application

? D. Used by employees and customers

B C
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6. Marcel found out the area code of his contact, Céline, has changed from 912 to 440. Which of the following is the easiest way for him to change Céline’ s area code?

? A. Find Céline’ s record in the My Contacts View, delete it, and create a new record

? B. Find Céline’ s record in the My Contacts View, go to the detail applet, change the area code

? C. Find Céline’ s record in the All Contacts Across Organizations View, delete her phone number from a primary list, and input the new one

? D. Find Céline’ s record in the My Contacts View, delete her phone number from a primary list, and then input the new number

B

7. Which of the following objects is used to retrieve data from the database?

? A. View

? B. Business Object

? C. Business Component

? D. Database table

C

8. How many Business Components can a single list or form Applet reference?

? A. Two (if using a toggle)

? B. One

? C. Unlimited

? D. Eight

B

9. Complete this statement: A business object contains information about the _________

between business components.

? A. Differences

? B. Similarities

? C. Shared properties

? D. Relationships

D

10. Which of the following statements is true?

? A. Form applet data comes from only one table

? B. Form applet data may come from many tables and columns

? C. Form applet data may come from many columns in a single table

? D. Form applet data comes from only one column in a table

B

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Posted on February 8, 2011, in Interview Questions, Siebel and tagged , , . Bookmark the permalink. Leave a comment.

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