Siebel CRM interview questions Part#3


21. Ken Fisher has several positions, including Service Representative, Service Leader, and Support Engineer. His primary position is Support Engineer. How should Ken change his position to Service Representative after he logs in?

? A. Change the default position flag in his profile

? B. Select User Administration || User Profile

? C. Select the position during the login process

? D. Select View || User Preferences || Change Position

D

22. Limiting data displayed in the My Service Request view to service requests assigned to the user is an example of what?

? A. Team-based access control

? B. Access based on responsibility

? C. Position-based access control

? D. Access based on User ID

D

24. A user’ s User ID affects which of the following?

? A. Access to data that the user created

? B. Ability to forecast opportunities

? C. Access to specific screens

? D. Access to specific views

A

25. Which of the following statements is true about access control?

? A. Different users with the same Responsibility may see different data on the same view

? B. View access for a Responsibility in one Organization will be different in another Organization

? C. Users see data based on Responsibility, ID, and Position

? D. Users with different view access cannot view the same data

A

26. Which of the following views displays data based on a user’ s position on a team and allows

all users associated with assigned positions to access the data?

? A. My View

? B. My Team’ s View

? C. All Across Organization View

? D. All View

A

27. When setting up your Organizational Hierarchy, why would you want to create a division

and then set the Organization Flag?

? A. Making a division an organization prevents the assignment of records that typically will be visible only to that organization

? B. Because you want to remove the Division, but create an Organization with the same name

? C. You want other organizations to have access to the data

? D. You do not want another organization to access the data

D

28. You would navigate to the User Administration || Employees screen to do which of the

following? Choose two.

? A. Assign the user to views

? B. Assign views to responsibilities

? C. Adjust the user’ s access to data records

? D. Determine which responsibilities are assigned to a user

C D

29. Which access control mechanism would typically be used to ensure that Sales

Representatives in the UK have access to only UK Customer information?

? A. Position

? B. Responsibility

? C. Personal

? D. Organization

D

30. Which of the following is a valid relationship between Controls and Fields?

? A. One control maps to many fields

? B. Many controls map to one field

? C. Many controls map to many fields

? D. One control maps to one field

D

Advertisements

About Dynamics CRM Guru

We are a group of CRM Consultants and have significant experience in transforming businesses in the right way. We use this platform to share our knowledge which might help many others in the digital transformation journey. We are happy to help you if you are looking for any assistance in CRM implementation projects.

Posted on February 8, 2011, in Interview Questions, Siebel and tagged , , . Bookmark the permalink. 2 Comments.

  1. It is very nice site. and very helpful info. for siebel people

    Like

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: