Microsoft made an announcement on Tuesday at the eXtremeCRM 2012 Conference. Microsoft will be launching the much anticipated cross-browser compatible version of Dynamics CRM by the year’s end in what is now known as the “Polaris” release. It will be followed by the “Orion” release in the second quarter of 2013. This release will include the Microsoft Dynamics CRM browser compatibility, as well as an HTML5 interface and mobile apps to follow.
Here are a few of the highlights for Polaris (release 2012 Q4)
Cross-browser compatibility. This was delayed from a previous announcement in July 2012 due to quality issues. This will be available on-premises and online.
Flat, process-driven User Interface (UI) and there will be fewer pop-up windows
Deeper integration with Microsoft technologies. For example, Bing map integration will ship out of the box with CRM.
Click-to-Call. Deeper integration with Lync and Skype!
It’s great to see the news in black and white as the momentum starts to build up for this much anticipated release. Stay tuned for more announcements as the Polaris release nears!