Top_bottom banner

Recently, we did an upgrade from Microsoft CRM 2013 to Microsoft CRM 2015 and thought it would be helpful for someone who is keen to do that soon.

Pre requisites:

  • .Net 4.5.2 needs to be installed
  • Reporting Extension should be removed
  • Microsoft CRM 2013 SP1 should be installed

Time taken:

It took 30 minutes for me to finish the upgrade and it depends on the server and availability of resources.

Lets start the upgrade;

  1. Download the Microsoft CRM 2015 installer from MSDN site.
  2. Double click on the installer

Windows Server 2012 - CRM0

3. If the pre requisites are completed, there wouldn‘t be any issues and it will take you to the next page. Click Next

Windows Server 2012 - CRM00

 

4. Enter the serial number and click Next

Windows Server 2012 - CRM1

 

5. Click < I accept>

Windows Server 2012 - CRM2

 

6. You would not get the below screen if you have installed .Net 4.5.2 already (if you don’t get this screen, skip to step# 9). If you get this screen, you should install .Net 4.5.2 and then restart the server once it is completed.

Windows Server 2012 - CRM5

 

7. Wait for .Net framework to be installed

Windows Server 2012 - CRM4

 

8. Restart the server and start from Step 1.

Windows Server 2012 - CRM5

 

9. Click Next

Windows Server 2012 - CRM6

10. Input service accounts and credentials and Click Next

Windows Server 2012 - CRM7

11. Leave it blank if you dont know the email router server name and Click Next

Windows Server 2012 - CRM8

12. Click Next

Windows Server 2012 - CRM9

13. Click Next

Windows Server 2012 - CRM10

14. Click Next

Windows Server 2012 - CRM11

15. Click <Upgrade>

Windows Server 2012 - CRM12

16. It tool 30 minutes for me to finish the upgrade and depends on the server size. Once completed, select the check box to Launch the installation of SSRS extension and click on Finish

Windows Server 2012 - CRM13

17. Click Next

Windows Server 2012 - CRM14

18. Click on <I accept>

Windows Server 2012 - CRM15

19. Click Next

Windows Server 2012 - CRM16

20. Click Next

Windows Server 2012 - CRM17

21. Click Next

Windows Server 2012 - CRM18

22. Click Next

Windows Server 2012 - CRM19

23. Click Next

Windows Server 2012 - CRM20

24. Click Next

Windows Server 2012 - CRM21

24. Click Next

Windows Server 2012 - CRM22

24. Click on Install. Once the installation is completed, you will get this screen. Click on Finish.

Windows Server 2012 - CRM23

24. That‘s it. We are done with the CRM 2015 upgrade. Lets access CRM now …

Windows Server 2012 - CRM25

 

The version should say Microsoft Dynamics CRM 2015. We are done…

 

Thanks for reading this post. Hope this helps!!

 

 Top_bottom banner

 

Advertisements