Microsoft Dynamics CRM 2011 Online is one of the most efficient, powerful and cutting edge technology of CRM products because of its cloud-based version. Opting for cloud-based CRM solutions means, that you would have a quick access to the application with minimal interruptions as the software is stored on remote server, which can be access using internet. This also means that there is a less requirement for infrastructure and other related expenses.
If you have already tried the beta, then many of times you might have had ambiguity about adding custom workflow activity in CRM2011 Online. Microsoft Dynamic CRM team agrees that because of technical constraints it is difficult to provide support custom workflow activities in CRM 2011. They also accept the fact that it is the most widely accepted feature and it is foremost on their list to enable the online support in coming release. Read the rest of this entry